Dispatch Service
A truck dispatch service finds loads for owner-operators in exchange for a percentage of gross revenue, typically 5–10% per load. Dispatchers handle broker negotiations, documentation, and load planning so drivers can focus on driving.
In Depth
Unlike freight brokers, dispatch services work for the carrier — not shippers. They negotiate rates on the carrier's behalf, handle rate confirmations, track loads, and manage broker relationships.
A good dispatcher can access dedicated freight relationships and negotiate above-spot-market rates, more than offsetting their fee. The key is finding a dispatcher with strong broker relationships in your preferred lanes.
Usage Example
Example: 'My dispatcher charges 7% per load but consistently finds me $2.80/mile loads. Running solo I was only getting $2.20/mile.'
Related Calculators
Related Terms
Broker
A freight broker is a licensed intermediary that connects shippers who need to move freight with carriers who have available capacity. Brokers earn a commission (the spread between what shippers pay and what carriers receive).
Owner-Operator
An owner-operator is a truck driver who owns and operates their own commercial truck, running freight either independently (with their own authority) or leased onto a motor carrier.
Rate Confirmation
A rate confirmation (rate con) is a document issued by a broker to a carrier that outlines the terms of a load: pickup and delivery locations, freight description, rate, accessorial rates (detention, TONU), and payment terms.
Frequently Asked Questions
How much do dispatch services charge?
Typically 5–10% of gross revenue per load. Some charge flat fees per load or monthly retainers.